During any crisis, constant communication is essential. We carry nationwide 800-number pagers for immediate contact, maintain 24-hour fax, and e-mail capability. Because of our proven mobile adjusting services, we can supply manpower and office readiness within 6-8 hours of any occurrence. Our customized service, tailored to your needs, includes:

• On-site response within 24 hours
• Initiating customer contact within 24 hours
• Meeting your service time standards
• Regular management reports
• Semi-annual communication meetings
• E-mail and digital camera technology

Fidelity Claims Catastrophe Division will provide immediate response anywhere in the country. Within hours of a deployment call Fidelity Claims will establish an operational CAT site staffed by veteran catastrophe professionals and expert adjusters.

Our Catastrophe Division has the experience necessary to provide the structure and stability needed for timely and accurate claims processing. We will create a catastrophe plan of action with each client, thus preparing and outlining what is expected of each party in the event of an actual catastrophe. Our plan will allow for a fast response time and smooth operation while minimizing the financial impact and confusion surrounding the catastrophe.

• Management has Insurance Company and claim adjusting Backgrounds.
• Our Adjusters and Managers work only for the specified client during a Catastrophe.
• Our Dedicated Team will work according to your Guidelines & Expectations.
• Our technology allows for a single point of contact and 24-hour day claim information.